General terms and conditions for conferences

 

 
Wichtig zu wissen

Cancellation

If a firm booking is cancelled then the following cancellation charges apply if no replacement participants are booked for the respective conference:

Complete cancellation:
  • Cancellation up to 6 weeks before conference starts: no costs
  • Cancellation up to 14 calendar days before conference starts:
    50 % of the conference room and accommodation price
  • Cancellation less than 14 calendar days before conference starts:
    80 % of the conference room and accommodation price

Partial cancellation:
  • Cancellation up to 7 calendar days before arrival and max. 20% of the rooms:
    no costs
  • Cancellation up to 2 calendar days before arrival and max. 10 % of the rooms:
    50% of the accommodation price
  • Cancellation on the day of arrival and max. 10% of the rooms:
    80% of the accommodation price

Cancellation is also free of charge if unforeseeable, serious circumstances justify this and mean that participation is not reasonable.

This applies in the following cases:
  • Death, serious accident or unexpected serious illness of the participant, their spouse, partner or child

Changes and non-acceptance

We reserve the right to switch to an alternative conference space, if this is justified due to the participant numbers or with an alternative good reason. If this change is not reasonable for the participant then they are entitled to cancel their booking with immediate effect, free of charge.

Your booking advantage

Rezeption1

Have you booked a stay in our house or would you like to book one?

Then don't hesitate, you can cancel your room free of charge up to 48 hours before arrival.

These conditions apply to stays until 31.08.2020.

Tel: +49 (0) 7555 92100
Email: info@hoechsten.de

Opening times restaurant

Monday through Sunday
Open from
11:30 am to 4.30 pm and
5 pm approx. 11 pm

Saturday, Sunday and
public holiday from
11 am to 4.30 pm and
5 pm approx. 11 pm

Hot meals are available
Monday – Friday from
11.30 am to approx. 14.30 pm
5 pm to approx. 9 pm
Saturday, Sunday and
public holiday from
11 am to approx. 15.30 pm
5 pm to approx. 9 pm

 

sterne

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.